Welcome to Clozet, where we strive to provide you with the best shopping experience possible. Below, you’ll find our comprehensive Shipping and Delivery Policy to guide you through the process of receiving your orders promptly and efficiently.
1. Shipping Destinations:
We currently ship within India only.
2. Processing Time:
Orders are typically processed within 2 business days (excluding weekends and holidays) after payment confirmation. In case of any delay due to unforeseen circumstances, we will notify you promptly.
3. Shipping Methods and Carriers:
We offer a 3rd party superfast shipping methods to meet your needs. However, the shipping carrier may vary depending on your location.
4. Shipping Costs:
Shipping costs are calculated based on the weight of your order, shipping method selected, and destination. You can view the shipping cost for your order during the checkout process before making payment.
5. Estimated Delivery Time:
The estimated delivery time varies depending on the shipping method selected and your location. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
6. International Shipping:
We don’t provide International Shipping.
7. Order Tracking:
You can track the status of your order by using the tracking information provided in the shipping confirmation email. Alternatively, you can also log in to your account on our website to track your order.
8. Delivery Attempts:
If the delivery carrier is unable to deliver your order on the first attempt, they will usually make additional attempts or leave a notification for you to arrange a pickup or redelivery.
9. Delivery Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses.
10. Delivery Confirmation:
Once your order has been successfully delivered to the specified address, we consider the delivery confirmed. If you have any concerns regarding the delivery of your order, please contact our customer support team.
11. Order Changes and Cancellations:
We understand that circumstances may change, and you may need to modify or cancel your order. Please contact us as soon as possible if you need to make any changes or cancellations, and we will do our best to accommodate your request.
12. Lost or Stolen Packages:
In the rare event that your package is lost or stolen during transit, please contact us immediately, and we will work with the shipping carrier to investigate the issue and provide a resolution.
13. Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any items in your order are affected by these restrictions.
14. Holiday Shipping:
During peak holiday seasons, such as Christmas or Black Friday, please expect potential delays in shipping and delivery times due to high order volumes and carrier constraints. We recommend placing your orders early to ensure timely delivery.
15. Contact Us:
If you have any questions or concerns regarding our Shipping and Delivery Policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is smooth and enjoyable.
Thank you for choosing Clozet! We appreciate your trust in us.